Refund policy

General Refund Policy:

• No Refunds for Perishable Items: Due to the nature of perishable goods, we cannot offer refunds for baked goods once they have been shipped or delivered.
• Exceptions: In the event of a product defect, damage during shipping, or incorrect orders, we may consider issuing a refund or replacement at our discretion.

Order Cancellation:

• Before Shipment: If an order is canceled before it is shipped, we may be able to issue a full refund, minus any processing fees.
• After Shipment: Once an order has been shipped, it cannot be canceled.

Damaged or Defective Items:

• If you receive a damaged or defective product, please contact us within [number] days of receipt. We will provide instructions for returning the item and may offer a refund or replacement.

Incorrect Orders:

• If you receive an incorrect order, please contact us immediately. We will arrange for the correct item to be shipped to you at no additional cost.

Customer Satisfaction:

• We strive to provide the highest quality products and services. If you are not satisfied with your purchase, please contact us so we can resolve any issues.

Additional Notes:

• This refund policy is subject to change without notice.
• Please refer to our Terms and Conditions for more information.

By placing an order, you agree to these terms and conditions.